Sales Policy 
Effective Date: October 24, 2024

At KryvoMortgage, we are committed to providing a seamless and satisfying shopping experience for our customers. Please read our Sales Policy carefully as it outlines the terms and conditions governing all sales made through our website.

Pricing and Availability

  • All prices listed on our website are in USD and are subject to change without prior notice. We strive to ensure that all product descriptions, pricing, and availability information are accurate, but errors may occur. In such cases, we reserve the right to correct any inaccuracies and adjust your order accordingly.
  • Product availability is subject to stock levels. If an item you have ordered is out of stock, we will notify you as soon as possible and offer an alternative or issue a full refund.

Order Acceptance

  • By placing an order on our website, you are making an offer to purchase the selected products in accordance with these Terms and Conditions. Orders are not considered accepted until they have been processed and shipped.
  • After placing an order, you will receive a confirmation email. This email confirms receipt of your order but does not signify acceptance. KryvoMortgage reserves the right to refuse or cancel any order at our discretion, including but not limited to cases of stock shortages, inaccuracies in pricing, or issues related to payment processing.

Payment Terms

  • All orders must be paid in full at the time of purchase. We accept major credit cards and PayPal as payment methods.
  • If there are any issues with your payment, we reserve the right to cancel your order and notify you. Your order will not be processed until payment has been successfully completed.

Shipping and Delivery

  • We offer shipping within the United States. Shipping costs will be calculated and displayed at checkout based on the destination and selected shipping method.
  • Orders are typically processed within 2-3 business days. Delivery times vary depending on the shipping method and destination.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. KryvoMortgage is not responsible for delays caused by shipping carriers, weather conditions, or other external factors beyond our control.

Custom Orders

  • Custom-made or personalized construction protective gear may require additional processing time. Estimated delivery times for custom orders will be provided during the order process.
  • Custom orders are non-refundable and non-returnable, except in cases of defects or damages.

Sales Tax

  • Sales tax will be applied to orders in accordance with state and local tax laws. The total sales tax amount will be calculated and displayed at checkout based on the delivery address.

Order Cancellations

  • Orders may be canceled as long as they have not been processed and shipped. To cancel an order, please contact us as soon as possible at info@kryvomortgage.com or call 808-429-7887. Once an order has been shipped, it cannot be canceled, but you may be eligible for a return (see our Refund and Returns Policy).

Product Warranties

  • KryvoMortgage offers a limited warranty on certain items. Warranty details will be included with your product or in the product description. If you believe your product is defective, please contact us for assistance.

Customer Responsibilities

  • It is the customer’s responsibility to ensure that the shipping address and other information provided during the checkout process are accurate. KryvoMortgage is not liable for issues caused by incorrect information provided by the customer.

Limitation of Liability

  • To the fullest extent permitted by law, KryvoMortgage shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • KryvoMortgage is not responsible for any damages resulting from improper use, handling, or care of products after delivery.

Changes to the Sales Policy

  • We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. Customers are responsible for reviewing this policy periodically for any updates.

Contact Us

If you have any questions about our Sales Policy, please contact us at:

  • Address: 4240 Arron Smith Drive, Honolulu, Hawaii, United States
  • Phone: 808-429-7887
  • Email: info@kryvomortgage.com

We appreciate your business and are committed to providing quality products and services for all of your construction protective gear needs.